Online Identification

KYC Toolbox Application Notes for Online Identification

Procedure for the Online Identification

  • The e-mail address and the mobile number of the customer are required.
  • Click on the "Online Identification" button to open an e-mail editor window with an e-mail text suggestion. This editor can be used to adjust the text and send the e-mail to the customer. It is important to ensure that the link is not deleted from the e-mail text. Should this happen accidentally, the window can be closed and re-opened (click on Online Identification).
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  • By clicking on "Send", the invitation for the identification process is sent to the entity.
  • The Online Identification Service is performed by a third party.
  • After successful online identification, the interview documents are stored directly in the respective KYC file.

Advice for using Online Identification

Costs for the Online Identification

The costs for the online identification will be calculated in CHF according to the needed volume.